REVIEW · VIENNA
Best of Vienna Pass: Schönbrunn, Belvedere, Big Bus & Cruise
Book on Viator →Operated by Big Bus - Austria · Bookable on Viator
Vienna in one day, minus the ticket lines. This pass stacks four big hits in one plan: Schönbrunn Palace (Grand Tour with entry to 40 rooms), Belvedere Palace with exhibition access, a 48-hour Big Bus hop-on hop-off ticket, plus the DDSG Danube river cruise and Riesenrad fast-track.
What I like most is the built-in time-saving at major sights and the freedom to pace yourself. You also get a flexible city orientation ride that connects palace time, classic landmarks, and the river area without needing to solve routes each day.
One possible drawback is that the pass can feel fussy at the start. You must activate your mobile voucher/QR code with Big Bus staff before going into included attractions, and if ticket-printing or redemption steps go sideways, you can lose time (especially in cold weather or tight scheduling).
In This Review
- Quick hits from this Vienna pass
- How this pass works (and why it matters for your timing)
- Schönbrunn Palace Grand Tour: the “do not rush” portion
- Belvedere Palace: included entry plus an art-friendly pace
- Big Bus hop-on hop-off: use it for orientation, not just transport
- Route areas you’ll actually use
- Audio guide expectations
- DDSG Danube river cruise: choose your calm moment
- Riesenrad Ferris Wheel fast-track: worth it when time is tight
- The best stops on the bus (and what each one is good for)
- Price and value: why this bundle can work for you
- Biggest time trap to avoid: QR codes, exchange tickets, and bus timing
- Who this pass fits best (and who should skip it)
- Should you book the Best of Vienna Pass: Schönbrunn, Belvedere, Big Bus & Cruise?
- FAQ
- FAQ
- What’s included in the Best of Vienna Pass?
- How long does the experience take?
- Do I need to activate my voucher or QR code?
- Are hotel pickup and drop-off included?
- Is the tour offered in English?
- Can I redeem my voucher at any time or any location?
- Do the palace and cruise entries happen directly from the Big Bus ticket?
- Is there a river cruise included, and where does it leave from?
- Can I bring a service animal?
- Is public transportation nearby?
Quick hits from this Vienna pass

- Schönbrunn Grand Tour entry (40 rooms): the kind of palace visit that gives you enough to actually understand the place
- Belvedere included: a straight shot to one of Vienna’s most art-focused palaces
- 48-hour Big Bus hop-on hop-off: you can break the day into manageable chunks instead of forcing everything into one route
- DDSG Danube cruise option: adds a slower, scenic contrast to palace-and-museum days
- Riesenrad fast-track: a practical perk when you just want the view and to move on
- 7-day window after activation: helpful if you’re spending several days in Vienna, not just 24 hours
How this pass works (and why it matters for your timing)

Think of this as a bundle of reserved/fast-entry big attractions wrapped in hop-on hop-off transportation. The value comes from combining several separately priced experiences into one package and giving you a way to link them using Big Bus stops.
But here’s the part that can make or break your day: before you visit included attractions, you’ll need to activate your mobile voucher or QR code with Big Bus staff at a stop. After that, you redeem at designated stops for the attraction access tied to your pass.
This is the trade-off with passes: they reduce decision fatigue, but they shift attention to process. My advice is simple: plan your first attraction with buffer time for redemption, and then build the rest of your schedule around that.
You can also read our reviews of more boat tours in Vienna
Schönbrunn Palace Grand Tour: the “do not rush” portion
Schönbrunn is the centerpiece for a reason. Your entry includes the Grand Tour and access to 40 rooms. That’s not a quick highlight walk. It’s a real palace circuit, which means you can focus on details like room sequencing, imperial display, and the general rhythm of how the palace presents power and taste.
Why this stop is such good value in a bundle:
- You’re paying once and getting a full palace experience, not just a quick exterior photo stop.
- The included access helps you avoid the ticket-office crunch that can happen at major sites.
- If you time it early, you start your day with one of the most impressive buildings in Vienna instead of ending there late and tired.
A practical drawback: palace visits can easily swallow time. If you’re hoping to stack three major museums in one afternoon, the Grand Tour will likely slow your pace. Build an unhurried morning or first afternoon around Schönbrunn, then use the bus for the rest.
Belvedere Palace: included entry plus an art-friendly pace

The pass includes Belvedere Palace entry with exhibition access. Belvedere is a smart pairing with Schönbrunn because it gives you a different kind of Vienna beauty. If Schönbrunn feels like a stage for court life, Belvedere tends to feel more like an art destination where you slow down and look.
What to watch for: ticketing at Belvedere can be smoother than at some other stops, but you should still expect that you may need to exchange pass-related access for the specific entry ticket process at the site.
Audio notes you should keep in mind: one experience in the provided info points out that the audioguide may be paid at Belvedere. So if you rely on audio, factor in that possibility and don’t assume it’s automatically included with the pass.
Big Bus hop-on hop-off: use it for orientation, not just transport

The Big Bus portion is your flexibility engine. You get a 48-hour hop-on, hop-off ticket, and you can visit the included stops within a 7-day window after activating your pass.
What I like about this setup is that Vienna is spread out. The bus lets you test-drive neighborhoods and decide on the fly. If a street looks promising, hop off. If you’re tired, stay on and let the ride reset your energy.
Route areas you’ll actually use
From the stops served, you’ll see a clear split between “classic center” and “river/prater.”
Old-center landmarks (good for walking breaks):
- Vienna State Opera area (a classic Vienna anchor)
- Hofburg area and museum area nearby
- Vienna City Hall (Rathaus) and Votive Church (Votivkirche)
- Schwedenplatz area, which also connects you to the river cruise area
If you want to get your bearings fast, this is where the bus helps most. Even if your bus ride isn’t your main attraction, dropping near these points can make the rest of the day feel easier on your feet.
House-of-something variety (nice mid-day stops if you’re museum-inclined):
- House of Music (Haus der Musik)
- House des Meeres (Haus des Meeres / Aqua Terra Zoo)
These can be a good choice if you want an indoor reset. They’re also the kind of stop that can keep your day from turning into only palaces and galleries.
Palace-and-modern-city connections:
- Stops around Mariahilfer Straße
- Main Train Station (Hauptbahnhof / Am Hbf) area
- Hundertwasser House (Hundertwasserhaus) area
This part matters because it gives you “Vienna beyond the center” without requiring a complex transit plan.
Schönbrunn connection points:
- You’ll have Big Bus access that makes it much easier to get to Schönbrunn Palace and the Schönbrunn Palace Zoo area stop included in the package.
Audio guide expectations
One review note says the audio guide on the bus wasn’t very helpful and that signage/clarity around what to see wasn’t ideal. So if you’re using the bus mainly for access and not for commentary, you’ll likely enjoy it more. For actual context, plan to rely on your own on-foot exploration and quick reading before you step off.
DDSG Danube river cruise: choose your calm moment

The pass includes a DDSG Danube River Cruise. You also get different cruise options tied to your pass structure, with details that indicate you can choose among offerings (including Danube vs Danube Canal options).
The most practical takeaway from the provided info:
- The canal cruise connects to stop 8
- The Danube cruise connects to stop 11
This is useful because it affects where you need to stand and which pier area you’re heading toward.
Also worth knowing: one review note says the river cruise didn’t include an audioguide. If you expected narration, don’t build your entire experience around that. The appeal is more about the slower ride, the water views, and using it as a break from museums.
If you want a smart pacing strategy, schedule your cruise after a palace or museum chunk. It gives your legs and brain a rest while still feeling like you did something “Vienna-specific.”
Riesenrad Ferris Wheel fast-track: worth it when time is tight
The pass includes fast-track entry to the Riesenrad Giant Ferris Wheel, linked to a pass with attraction access. In practical terms, this is the kind of perk that helps you avoid the most annoying part of a classic view: waiting in line.
Riesenrad works well as a late-afternoon or early-evening stop because the views shift with daylight. The pass value here is simple: you get one iconic view stop without having to gamble on long waiting.
The best stops on the bus (and what each one is good for)

Instead of treating every bus stop as equal, think in categories. Here’s how I’d use them with your included attractions in mind.
Vienna State Opera area
Good for a photo anchor and for orienting yourself. It also puts you close to the city’s grand architectural vibe early in the day.
House of Music (Haus der Musik)
A strong “indoor break” candidate. If you want something different from palaces and want a shorter, more focused outing, this can work well in the middle of a sightseeing day.
Lower Belvedere / Upper Belvedere
Lower Belvedere is where many people begin depending on the flow of your palace visit. Upper Belvedere connects you to the main Belvedere palace area. Plan based on your entry exchange process at Belvedere and where you’ll need to stand when you convert pass access into entry.
Hofburg and museum area
Hofburg gives you that imperial-center feeling. Pairing it with a museum walk can add depth when you’re ready to slow down after bus hopping.
Vienna City Hall and Votivkirche
These stops are excellent for streetscape viewing and quick walking routes. Even if your main mission is palaces, these can add variety and help you feel Vienna as a city, not just an attraction list.
Schwedenplatz
This is a key connector to the river side. If you’re planning the DDSG cruise, positioning yourself here (or near it) makes the day feel less stressful.
Prater area and the Ferris wheel connection
Use this area as your “fun and views” block. It’s the right contrast to palace rooms.
Donauinsel and Old Danube areas
These stops signal an easy shift to the water and green stretches. If the weather is good, this is where you can stop to feel like you’re beyond the center.
Schönbrunn Palace Zoo stop
This is included in the overall plan, and it gives you an option if you want a lighter, more outdoorsy half after the heavy palace visit. Even if you don’t do everything, having the stop nearby lets you choose.
Price and value: why this bundle can work for you

At $108.37 per person, this pass is priced like a bundle rather than a single attraction ticket. The value only really makes sense if you plan to use multiple included parts, especially:
- Schönbrunn Palace Grand Tour (40 rooms)
- Belvedere Palace entry
- Big Bus for transportation over two days
- DDSG river cruise
- Riesenrad fast-track
If you’re the kind of traveler who wants the convenience of skipping queues where possible and prefers not to pre-book each site separately, this can feel like a strong deal.
If you only care about one palace and you’d rather explore the rest on foot or by normal transit tickets, it may feel like you’re paying for parts you don’t fully use. In that case, consider whether you’ll genuinely ride the bus for 48 hours and take the cruise.
Biggest time trap to avoid: QR codes, exchange tickets, and bus timing
This is the section that matters most for your day.
You must activate the pass’s mobile voucher/QR code with Big Bus staff at a stop before you visit included attractions. After that, you may still need to exchange for the attraction’s specific entry ticket at the site or through the on-street process linked to Big Bus.
What can go wrong, based on the issues shown in the provided information:
- Instructions can feel confusing at first, especially if a driver doesn’t handle ticket printing as expected.
- Some vehicles or staff situations may slow down redemption.
- You might not be able to walk up and enter right away. Entry can depend on an assigned time or on getting the right exchange ticket in place.
My practical fix is to build your schedule like this:
- Put your most important attraction first (often Schönbrunn in this bundle) and allow extra time for redemption.
- Keep your second big attraction as your next priority, not your backup.
- Leave the river cruise and Riesenrad for a later chunk where you can absorb small delays.
Also, don’t assume the bus will always arrive quickly. One account notes waiting time of over 40 minutes, which can knock your day out of sync in cold weather. If you want to protect your plan, don’t schedule your next stop as if buses are perfectly timed.
Who this pass fits best (and who should skip it)
I’d recommend this pass if you:
- Want multiple top Vienna sights without building a complex itinerary from scratch
- Like the idea of 48-hour hop-on hop-off access across different neighborhoods
- Value pre-booked entry for major attractions, especially palaces
- Plan to stay in Vienna long enough to spread things out within that 7-day after activation window
I’d hesitate if you:
- Hate any process that feels paperwork-heavy (QR activation and exchanges can be the weak link)
- Are strict about one-day timing with no buffer
- Prefer fully independent planning and don’t want to depend on pass redemption steps
Should you book the Best of Vienna Pass: Schönbrunn, Belvedere, Big Bus & Cruise?
Book it if you want a simple structure: Schönbrunn first, Belvedere next, then use the bus to stitch the rest together, with Danube cruise and Riesenrad as your scenic and view payoffs. The big reason to say yes is value: this combines major palace entry with transportation and two signature add-ons in a single purchase.
Skip it or switch strategies if you’re the type who needs everything to work instantly on arrival. The redemption steps can be confusing, and a few documented hiccups show that some days run smoother than others. If you do book, go in with one mindset: arrive early, activate correctly, and don’t pack your schedule to the minute.
FAQ
FAQ
What’s included in the Best of Vienna Pass?
You get Schönbrunn Palace Grand Tour entry with access to 40 rooms, Belvedere Palace entry with exhibition access, a 48-hour Big Bus hop-on hop-off sightseeing ticket, a DDSG Danube river cruise, and fast-track entry to the Riesenrad Giant Ferris Wheel. You can visit all included attractions within 7 days of activating your pass.
How long does the experience take?
The tour is listed as about 1 hour 40 minutes (approx.). Since it’s a hop-on hop-off ticket plus attraction entries, your total time in Vienna will be longer depending on how you schedule stops.
Do I need to activate my voucher or QR code?
Yes. You’ll need to activate your mobile voucher or QR code with Big Bus staff at any stop before visiting included attractions.
Are hotel pickup and drop-off included?
No. Hotel pickup and drop-off are not included.
Is the tour offered in English?
Yes, it’s offered in English.
Can I redeem my voucher at any time or any location?
You redeem your voucher at designated stops.
Do the palace and cruise entries happen directly from the Big Bus ticket?
The pass includes entry access, but you may need to handle specific ticket/exchange steps tied to each attraction at the site or at the stop process. Plan extra time on your first day to avoid stress.
Is there a river cruise included, and where does it leave from?
Yes, the pass includes a DDSG Danube River Cruise. The cruise is connected to specific Big Bus stops/pier areas (including Pier 3 and Pier 8 in the stop details you’ll see).
Can I bring a service animal?
Service animals are allowed.
Is public transportation nearby?
Yes, the experience is listed as being near public transportation.



























